I come from a background in customer success, tech operations, and quality auditing, with 4+ years of experience supporting enterprise clients in both the automotive and SaaS sectors. My experience includes client lifecycle management, data analysis, CRM systems, and project coordination. Currently, I’m a Client Success Associate at Transworld, where I focus on pipeline management, client engagement, and lead reactivation using tools like HubSpot. I support cross-functional teams and ensure smooth communication between clients and internal stakeholders to drive deal progression and increase conversion rates.
